Some people do not receive the proper care or treatment at hospital and can suffer medically because of this. We have experience in handling Newham General Hospital Complaints for medical negligence. If you feel that the hospital hasn’t lived up to its duties, we have some advice for you on how to get things put right.
Making a complaint
You can make a complaint to the hospital about the quality of the service you’ve had from Newham General Hospital for any number of reasons, you might just want an explanation. However, sometimes the response you get back from the hospital afterwards is not enough, especially if what has happened has cost you physically, mentally, or financially.
If a complaint doesn’t deal with the problem you’ve had, you may be able to make a claim for compensation.
The law says that you’re entitled to compensation if any injury you’ve had, physical or mental, can be shown to be a direct result of the treatment or care you’ve been given, or even not given.
- General complaints about services should be directed to the hospital
- Suffering because of substandard medical treatment or care unnecessarily – get legal advice
What can a solicitor do for me?
Our solicitors combine expert knowledge with a personal service. With many of our staff coming from the health profession, we are able to truly understand your concerns. We offer free initial advice so that you can talk to us about your experience in the strictest of confidence, and get genuine and honest advice.
Newham General Hospital Complaints Procedure
You do not need to make a formal complaint to be able to claim, however it may help support a claim if the response you get is not good enough. It also helps us to assess whether legal action would be in your best interests.
You can talk to the Patient Advice and Liaison Service (PALS) who provide confidential advice and support to patients, families and their carers, and can provide information on the NHS and health related matters.
Tel: 020 3416 5000
You can view more detailed information about making hospital complaints here.
What can I do now?
- Make a note of what happened at the hospital
- Set a goal that you want to achieve – what do you want done to start to resolve your problem?
- Seek free advice on your options and your chances of achieving your goals
Hospital Contact Details
Newham General Hospital
Barts Health NHS Trust
020 7476 4000